Terms of Sale  

 

(For Spanish see below)

 
Please read these Terms of Sale carefully prior to making an online purchase from Grupo candingos SAS (AGUAMIEL) through our website. By purchasing items through the Site, you agree to be bound by these Terms of Sale and our Terms and Conditions, which are incorporated by reference. If you do not agree to all of the terms and conditions set forth in these Terms of Sale, do not purchase any items through the Site.
 
We reserve the right to change or modify these Terms of Sale at any time and in our sole discretion. If we make changes to these Terms of Sale, we will post the amended Terms of Sale to the Site and update the “Last Updated” date above. We encourage you to review these Terms of Sale prior to making any purchase through the Site to ensure that you understand the terms and conditions that apply to your purchase.
 
1.  Availability and Pricing
 
All items offered for sale through the Site are subject to availability, and we reserve the right to impose quantity limits on any order, reject all or any part of an order, and discontinue offering items without prior notice, even if you have already placed an order for an item. All prices are shown in US dollars and applicable Taxes (as defined below) and other charges, if any, are additional. All prices are subject to change without prior notice.
 
In the event that an item you are interested in purchasing is not listed on the Site or is listed as "Contact Us" on the Site, it may not be available for ordering from our online inventory, but may be available elsewhere. Please contact us by email for any inquiry ventas@aguamielmx.com.

 

2.  Taxes
 
You are responsible for any sales, use, duty, or other governmental taxes or fees (“Taxes”) due with respect to your purchase of items through the Site. We will collect applicable Taxes if we determine we have a duty to collect such Taxes. We will present an estimate of Taxes to be collected at checkout, except where we have clearly stated in writing that a price includes Taxes. The actual taxes charged may be adjusted from the amount shown at checkout. Several factors may cause this adjustment, such as variances between processor programs and changes in rates of Taxes.
 
3.  Payments
 
By providing a credit card or other payment method accepted by us, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable Taxes and other charges). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled. You must solve any problem we encounter in order to proceed with your order. If any of the items in your order are unavailable, we will charge only the prices, Taxes and other applicable charges associated with the items that are included in the shipment

 

4.  Shipping and Handling
 
You agree to pay any shipping and handling charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping and handling charges from time to time; however, we will provide notice of the changes applicable to you before you make your purchase. Any delivery dates or times shown as part of the checkout process are estimates only and are not guaranteed. Unless we state otherwise, risk of loss or damage to an item passes to you upon delivery of the item to your specified delivery location.

If you have any questions regarding shipping, please contact us.
 
5.  Returns, Exchanges and Refunds
 

If you are not 100% satisfied with your purchase, you can return your garments for a refund or exchange it for something else. The products that apply for return (balance in favor) or exchange must be unused, without stains or be washed, with all the sale labels and hygiene protectors, that is, in the condition in which they were received, with their original packaging.

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Send the package back to the address2nd private Diana #9 col. Delicias, Cuernavaca Morelos, Zip Code 62330, we suggest using an assured traceability method to ensure safe and documented delivery to our facilities. Mead is not responsible for the loss of return items. In case you want to exchange it for a garment, we will notify you of the possible delay by email. We will also contact you if the item requested for the exchange is not in stock and we are unable to do so. Items for exchange will be sent once the return products have been received, reviewed and approved.

 

Changes will be processed 2 business days after the change is approved. If you prefer to have a credit balance in the store, it will be valid for 3 months and will only be redeemable in this virtual store. If you have any other questions, do not hesitate to contact us at info@aguamielmx.com.

 

Any product to which some type of discount has been applied is considered a final sale and cannot be exchanged.

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If you purchased a MEAD piece from another retailer, please consult that retailer's applicable policies.  We are not responsible for items purchased from other retailers.

 

6.  Price Adjustments
 
If the price of an item you purchase through the Site is reduced or increased in the 24 -48 hour, we are subject to change or vary the pricing of our items according to our brand strategies, this will not be an acceptable reason for your return /refund/exchange.
 
7.  Errors
 
We attempt to be as accurate as possible and to eliminate errors on the Site; however, we do not represent or warrant that the descriptions, pricing or other information on the Site is accurate, complete, reliable, current or error-free. In the event of an error, we reserve the right to correct such error and revise your order accordingly (which includes charging the correct price) or to cancel your order and refund any amount charged. Please note that:
-         If the correct price of an item you purchase through the Site is Higher than our stated price, we will, at our discretion, contact you for instructions before shipping. If we are unable to contact you after 15 days, we will cancel your order and notify you of such cancellation.
 

8.  Governing Law
 
These Terms of Sale and your purchase of items through the Site will be governed by and constructed in accordance with the laws of Mexico City, Mexico, without regard to conflict of law principles. You hereby irrevocably consent to the jurisdiction and venue of the federal and state courts located in Mexico City, Mexico, with respect to any dispute related to these Terms of Sale or your purchase of an item through the Site that is not subject to arbitration under these Terms of Sale.
 
If you have any questions regarding these Terms of Sale, please contact us.

 

TERMS AND CONDITIONS OF USE

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This document constitutes an adhesion contract for the use of the Internet pagewww.aguamielmx.com  (hereinafter "Website" and/or "Webpage") celebrated by: on the one hand, Grupo candingos SAS (AGUAMIEL), in its capacity as the person in charge and on the other hand, the User , subjecting both parties to the provisions of this document.

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Acceptance of the terms and conditions

By entering and using this Website, identified with the domain name www.aguamielmx.com, property of AGUAMIEL, the User is accepting the Terms and Conditions of Use contained in this contract and expressly declares his acceptance using electronic means for this purpose, in terms of the provisions of article 1803 and other relatives of the Federal Civil Code.

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For the purposes of this contract, the parties agree that "User" shall mean any person of any nature who enters the website www.aguamielmx.com y/or to any of the subpages that display its content and/or to the person of any nature who registers and/or uses any of the services offered through said page.

In case of not fully and completely accepting the Terms and Conditions of this contract, the User must refrain from accessing, using and observing the Website and/or any other service offered by AGUAMIEL.

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In the event that the User accesses, uses and observes the Site, as well as in the event that the User accesses, visits, uses and browses the Store, it will be considered as an absolute and express acceptance of the Terms and Conditions of Use stipulated herein, the other documents incorporated therein by reference, as well as the applicable laws and regulations in accordance with current legislation for the use of the Website.

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Notice of Privacy

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Dear Customer, at AGUAMIEL we are aware of the importance of correctly protecting your personal data, which is why and in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) that AGUAMIEL in its capacity as responsible , makes the following Privacy Notice available to you, so that you have full knowledge of the treatment that will be given to your personal data, as well as facilitate the exercise of the rights that the LFPDPPP grants you.

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1.- Personal Data Processed.

The personal data that we collect from our clients are: name, address, telephone number, date of birth, gender, tax information, email as well as bank details.

It is worth mentioning that all the personal data mentioned above are essential for AGUAMIEL to carry out the transactions or contracts entered into with you, so in the event of revocation of consent or the exercise of the right of cancellation for the processing of said data, it will lead to the termination of the contract of any kind that has been entered into with MEAD without liability for the latter.

2.- Purposes of Treatment

Your personal data is used (processed) for the following purposes: (I) identification and verification; (II) contact; (III) process payments to carry out the sale of products through the website, (IV) billing payments; (V) MEAD gift certificates; (VI) deliver goods and services to you; (VII) where appropriate, prove merchandise returns and (VIII) identify your purchase history.

Likewise, your personal data will be used for the following commercial and promotional purposes: (I) to send you information regarding our products or services, (II) To send you offers and promotions of AGUAMIEL (III) Promotion of raffles, events and trivia organized by MEAD; and (IV) carry out surveys on the quality of our services.

3.- Limitation of Use and Disclosure of Information

In the event that you do not want your personal data to be processed for the commercial and promotional purposes described above, you may contact us at any time, to limit said processing, through our email info@aguamielmx.com.

In our notification system of promotions, offers and services via email (Newsletter), only AGUAMIEL has access to the information collected, therefore we do not use your information for purposes other than those described in this Notice.

The advertising mentioned in the previous paragraph is carried out through notices and promotional email messages which will only be sent to you and to those contacts registered for this purpose. You can modify this indication at any time, so we give you the necessary means to be able to do it in the Mail mentioned above.

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4.- Security Mechanisms

To guarantee the correct protection of your personal data and to fully comply with the obligations that the LFPDPPP establishes in the matter, you are informed that AGUAMIEL has implemented the necessary and sufficient administrative, technical and physical security measures for the correct protection of your personal data. personal information.

The security and confidentiality of the data that users provide when contracting a service or buying a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data sent will be transmitted encrypted to ensure your receipt.

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5.- Revocation of Consent

You may revoke your consent at any time for the treatment that AGUAMIEL makes of your personal data by means of a document that you must send through our email info@aguamielmx.com, which must contain at least: (a) name and email to communicate the response to your request; (b) the documents that prove your identity or, where appropriate, valid official identification; (c) the clear and precise description of the personal data with respect to which you revoke your consent for the treatment, (d) the express statement to revoke your consent to the processing of your personal data and therefore, so that its use is not suspended ; (d) any other element that facilitates the location of personal data.

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6.- Exercise of ARCO Rights

You can exercise at any time before AGUAMIEL, your rights of access, rectification, cancellation and opposition to the processing of your personal data by means of a written request that must be sent directly to the email info@aguamielmx.com

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7.- Transfers.

In no case will AGUAMIEL transfer the personal data of its clients to a third party, without their prior consent. Except in special cases when it comes to identifying, locating or carrying out legal actions, all this as long as they are required by court order to comply with the corresponding procedural provisions.

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8.- Changes to the Privacy Notice

AGUAMIEL reserves the right to change the content of this Privacy Notice at any time. In case there is any change in this Privacy Notice, you will be notified through our internet portal www.aguamielmx.com

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9.- Acceptance of the Terms

This Confidentiality / Privacy statement constitutes a legal agreement between the user and MEAD. If the user uses the services of this website, it means that they have read, understood and consented to the terms set forth above. To resolve any questions in this regard, you can contact us at info@aguamielmx.com.

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10.- Authority

If the user considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise. The authority is the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). His site is: home.ifai.org.m

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RETURNS

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If you are not 100% satisfied with your purchase, you can return your garments for a refund or exchange it for something else.

The products that apply for return (credit balance) or exchange must be unused, without stains or be washed, with all the sales labels and hygiene protectors, that is, in the condition in which they were received, with their original packaging. .

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Remember to include the return or exchange format with the required information with the garments. We appreciate you giving us as much detail as all comments help us improve. This format will be sent to you once you write to info@aguamielmx.com Telling us your wishes to request a balance in favor or make a change of product.

All return and exchange shipping costs are the responsibility of the buyer.

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Mead is not responsible for items lost or damaged during return shipping.

All products returned after the allowed time, will be returned to the customer and additional shipping fee will be charged.

If we receive any garment that does not meet the conditions listed above, they will be returned under the responsibility of the buyer.

Mead reserves the right to deny the possibility of changes and returns to people who, in our opinion, make excessive changes and returns.

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2nd private Diana #9 Cabbage, delights

Cuernavaca, Morelos, MEXICO

62330

 

Procedure for balances in favor

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Returns for a balance in favor on our page are accepted up to 15 days after the date of delivery of your purchase.

Please attach the form of changes/balances in favor with all the required information.

Send the package back to the address written in "General Information", we suggest you use an assured traceability method to guarantee safe and documented delivery to our facilities. Mead is not responsible for the loss of returned items.

Returns will only be made to obtain the balance in favor on our page, once the garments have been received, reviewed and approved.

The codes to use the balance in favor take between 5 to 10 business days from the date the items were received. The code will be sent to you by e-mail and with this you will be able to use the credit balance for the amount purchased on our website and it is valid for 6 months.

 

Procedure for balances in favor

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Returns for a balance in favor on our page are accepted up to 15 days after the date of delivery of your purchase.

Please attach the form of changes/balances in favor with all the required information.

Send the package back to the address written in "General Information", we suggest you use an assured traceability method to guarantee safe and documented delivery to our facilities. Mead is not responsible for the loss of returned items.

Returns will only be made to obtain the balance in favor on our page, once the garments have been received, reviewed and approved.

The codes to use the balance in favor take between 5 to 10 business days from the date the items were received. The code will be sent to you by e-mail and with this you will be able to use the credit balance for the amount purchased on our website and it is valid for 6 months.

 

Procedure for changes

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Changes are accepted up to 30 days after the delivery date.

Please attach the purchase/return form with all the required information.

Send the package back to the address written in "General Information", we suggest you use an assured traceability method to guarantee safe and documented delivery to our facilities. Mead is not responsible for the loss of returned items.

In case you want to change it for a garment that is "On request" we will notify you of the possible delay by email. We will also contact you if the item requested for exchange is not in stock and we are unable to do so.

Items for exchange will be shipped once the return products have been received, reviewed, and approved.

Changes will be processed 2 business days after the change is approved.

If you prefer to have a favorable balance in the store, it will be valid for 6 months and will only be redeemable in this virtual store.

If you have any other questions, do not hesitate to contact us at info@aguamielmx.com

Any product to which some type of discount has been applied is considered a final sale and cannot be changed.

 

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